1.

We will happily reschedule your stay if we are unable to open or you are unable to travel due to government restrictions, provided that:
• Information on the restrictions must be published by respective government
authority

2.

All guests must confirm to us, immediately prior to arrival that they:
• are following the entry requirements of the Maltese Government.
• are not exhibiting symptoms of Covid-19
• have not tested positive for Covid-19 within the last 14 days
• are not self-isolating for symptomatic reasons
• have not been knowingly in contact with a person who has been tested positive for Covid-19 during the previous 14 days
Any guests that cannot comply with the above must not travel to us and their booking will be cancelled without refund. We will not be liable for any costs or claims whatsoever arising from any of these actions.

3.

All guests will immediately inform us and follow health authorities instructions if, during their stay:
• they exhibit symptoms of Covid-19 or
• they test positive for Covid-19 or
• they are informed that they have been in contact with a person who has tested positive for Covid-19

Guests who are instructed by the Malta Health Authority that they must remain in their accommodation to self-isolate will be responsible for all charges and costs for the accommodation (our normal rates) and any loss of income incurred by us. They must also comply with the following:
‍
a. All guests must stay in their property and not visit any public spaces
b. Guests must use local food delivery services only and advise them of their condition.
c. All communications and checkout must be remote
d. There will be no property servicing or repairs unless in an emergency
e. Rubbish must be placed outside the front door at a prearranged time
f. There must be no outside visitors to the property other than medical personnel
g. Guests must contact us (by phone or Triby) prior to checking out to provide an update on their condition.

• We will not be liable for any costs or claims whatsoever arising from any of these actions.

4.

All guests must inform us if, within 14 days of their return home:
• they exhibit symptoms of Covid-19 or
• they test positive for Covid-19 or
• they are informed that they have been in contact with a person who has tested positive for Covid-19.

5.

In the event that we have a confirmed or suspected case of Covid-19 in the house, then a special cleaning regime will be initiated after those guests leave. This may affect the arrival date of the next guests.
• Under these circumstances we may defer, at our discretion, the start date of your stay by up to typically (but not limited to) 24 hours to initiate a special cleaning regime to ensure we minimise the risk to you.
• We will refund pro-rata for any nights lost from your holiday.
• In the event that you will lose a reasonably substantial part of your stay then we will offer a credit note valid for one year for a stay on an alternative available date.
• We will not be liable for any other costs or claims whatsoever arising from these actions.

6.

• Food must be removed and disposed of and all waste deposited where we've instructed you to.
• No maintenance will be undertaken within the property while guests are staying unless it is deemed by us as essential or an emergency